Dear Patient

We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a patient participatiion group (PPG) so that you can have your say.The group will meet approximately 3 times a year, and each meeting will last about 90 minutes.

It is important that the group is representative of our practice population.  We need members of all ages, social groups, and ethinic groups. 

The first meeting will be held on Thurday 15th September at 7pm.  However, if you wish to join the group at a later date you are welcome to do so.I f you are interested please collect an information pack from reception.

The purpose of the the group would be as follows:

To agree with the practice a few key priority areas which we may need to address in the immediate future.

We will conduct a wider patient survey on these identified priority areas.

We will analyse the survey results with the PPG and jointly agree on key next steps to improve patient services.

We will then seek to implement the jointly agreed action steps and share outcomes of the same with the PPG and our wider population.